| Our Return Policy
For new parts and special orders we cannot offer a refund. We will issue an in-house credit good for one year from date of return on new parts.
All products are covered by manufacturer's warranty, unless otherwise noted.
Mr Fiero Parts reserves the right to replace defective parts or to issue a refund if it sees fit. Refunds will be based on the original purchase price. Shipping cost to you are not refundable.
All returns require prior authorization and must be returned in the original packaging with all accessories and included documentation. All returns must be recieved back here within 14 days of receipt of the shipment to you.
To return an item, you must obtain an RMA. Be sure the RMA is clearly written on the side of the package returned. You must send the original sales slip with your return; sorry no copies! Also include a brief letter stating what is wrong with the item.
Mr Fiero Parts reserves the right to accept or reject non-defective returned items.
Incomplete or unauthorized returns will be rejected, and will be returned to the sender and sender's cost.
Non-defective returns are subject to a 35% restocking fee on used parts and 20% on new parts.
Incompatibility with your application is not justification for a defective return.
If we make the mistake in shipping an item to you that you did not order, we will pay all shipping fees and replace that item at no charge to you.